Frequently Asked Questions

Find what you are looking for right here.

Why isn’t my campaign queuing messages?

Make sure of:

  • Campaign set to send & receive.
  • Template is active.
  • Start date and end date are valid.
  • Exclusion criteria.
  • Targeting criteria correct.
  • Daily SMS limit not reached?
How often does the system send messages?
How do I get hold of an account?